CALEA re-accreditation demonstrates commitment to excellence

The Forsyth County 911 Center was recently awarded the Commission on Accreditation for Law Enforcement Agencies (CALEA) Public Safety Communications Re-Accreditation and was recognized for the accomplishment by the Forsyth County Board of Commissioners during their June 3, 2021, meeting. 

Forsyth County is one of eleven Georgia 911 Centers that currently holds the CALEA Public Safety Communications Accreditation. Accreditation lasts for four years, during which the agency must submit annual reports attesting continued compliance with assessed standards. The County was last awarded the accreditation on Nov. 5, 2016. 

“To achieve the re-accreditation, the County needed to meet over 200 standards during the review process,” said Forsyth County EMA and 911 Center Director Chris Grimes. “I am proud of the hard work and dedication the 911 Center staff puts in everyday to respond to calls for help from our residents.”

The primary mission of CALEA is to accredit public safety agencies, including communications centers, by using a national body of standards developed by law enforcement professionals. The CALEA assessment team is composed of public safety communications practitioners from similar out-of-state agencies. The assessors reviewed written materials, videos and interviewed individuals to verify compliance before voting to approve the Forsyth County 911 Center’s re-accreditation.

CALEA Accreditation strengthens an agency’s accountability, both within the agency and the community, and can limit a communications center’s liability and risk exposure by demonstrating that standards for public safety communications are met.

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    Our Mission

    As trusted stewards of Forsyth County’s future, the elected officials and employees are dedicated to serving the community and to providing effective, professional public service with integrity and a commitment to excellence. 

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    Forsyth County is committed to providing and maintaining the most efficient, customer service-oriented county government possible. The county will be an innovative and strategic leader in providing essential and effective public services in a fiscally prudent and professional manner. By preserving and enhancing a high quality of life, Forsyth County will remain a healthy, safe and compelling place in which to live, work, recreate, visit and invest.