Forsyth County Response to COVID-19:  Information on County Departmental operations, online services and other resources can be found here:

To view information on the vaccine distribution phases, please click here. To view the presentation from Forsyth County EMA regarding the County's initial plan for vaccine dispensing, please click here. The video of the presentation is available on this page.

Various Forsyth County Boards and Commissions will be meeting via teleconference, pursuant to O.C.G.A. 50-14-1(g).  Please click here for information on how to view, access and participate in these meetings.


Ronnie Grizzle
Administrative Supervisor - Customer Service

(770) 781-2160
(678) 455-8477 Direct Line
(770) 781-3044 Fax

Department Hours: 8:30 a.m. - 5:00 p.m. Monday - Friday

Customer Service Contact: (770) 781-2160

Forsyth County Customer Service division provides accurate water and sewer billing, meter services, and collections in a courteous, professional, and prompt manner.

Please be advised:

If your water service has been disconnected for non-payment, paying online will not automatically  restore service. You MUST contact the business office during normal business hours  8:30 am - 5:00 pm Monday - Friday at (770) 781-2160 or visit our office, to have your water service restored. Once payment is verified a reconnect service order will be issued to unlock your meter.

After Hours Emergency Contact


Water & Sewer Rates


Pay My Bill

Contact Information

 Address: 110 East Main Street
Suite 150
Cumming, GA 30040
 Phone: 770-781-2160
 Fax: 770-781-2163
 Email: Contact Us

Our Mission

To provide Forsyth County with the highest quality of water and sewer service through progressive leadership and environmental stewardship.