Forsyth County Response to COVID-19:  Information on County Departmental operations, online services and other resources can be found here:

Various Forsyth County Boards and Commissions will be meeting via teleconference, pursuant to O.C.G.A. 50-14-1(g).  Please click here for information on how to view, access and participate in these meetings.




Department of Water & Sewer

Department Hours: 8:30 a.m. - 5:00 p.m. Monday - Friday

To view Public Hearing items that are on the agenda for Board of Commissioner consideration click on the link below.

Ordinances and Proposed Ordinance Amendments

Water & Sewer Rates Effective January 1, 2020

Water and Sewer Rate Study. Click here to learn more about the most recent water and sewer rate study, as well as how Forsyth County's rates compare with other local counties.

Current Drought Response Level:  Non-Drought

As of December 27, 2019, the Georgia Environmental Protection Division declared a Non-Drought Schedule for Metro Atlanta, including Forsyth County. The Non-Drought Schedule does not limit outdoor water use to specific days, but landscape watering is still prohibited between 10 AM and 4 PM daily. This is done to limit evaporation during the warmest part of the day.  All citizens are urged to be good stewards of our water resources. Click for additional information on our water supply and the non-drought schedule.

Forsyth County encourages citizens to practice water conservation.  Click here for information on conservation and efficiency programs.
The Department of Water and Sewer provides Forsyth County with the highest quality of water and sewer service through progressive leadership and environmental stewardship.

Forsyth County Department of Water and Sewer Online Account Access Information:

The Forsyth County Department of Water and Sewer is pleased to announce the availability of our online account access site. Here customers can sign up for web access to their water and sewer account.  Click on the "View or Pay Your Bill Online" link below to access your account.

E-Billing option is available!
After you sign up for access to our site please consider choosing paperless billing.

Please be advised:

If your water service has been disconnected for non-payment, paying online will not automatically restore service. You MUST contact the business office at (770) 781-2160 or visit our office, during normal business hours 8:30 am - 5:00 pm Monday - Friday, to have your water service restored. Once payment has been received, a service order will be issued to have the water service restored.

Source Water Protection / Pollution Control Strategies
Clean Water Campaign
Clean Water Campaign
My drop counts!
Toilet Rebate Program

Contact Information

 Address: 110 East Main Street
Suite 150
Cumming, GA 30040
 Phone: 770-781-2160
 Fax: 770-781-2163
 Email: Contact Us

Our Mission

To provide Forsyth County with the highest quality of water and sewer service through progressive leadership and environmental stewardship.