Water & Sewer Department

The Water and Sewer Department provides Forsyth County with the highest quality of water and sewer service through progressive leadership and environmental stewardship.

Department Hours: 8:30 a.m. - 5:00 p.m. Monday - Friday

Forsyth County Water and Sewer Department Online Account Access Information 

The Forsyth County Water and Sewer Department is pleased to announce the availability of our online account access site. Here customers can sign up for web access to their water and sewer account.  Click on the "View or Pay Your Bill Online" link below to access your account.

View or Pay Your Bill Online

E-Billing option is available!
After you sign up for access to our site, please consider choosing paperless billing.

Water & Sewer Rates  Effective January 1, 2021


Please be advised:

If your water service has been disconnected for non-payment, paying online will not automatically restore service. You MUST contact the business office at (770) 781-2160 or visit our office (Monday through Friday, 8:30 am - 5:00 pm) to have your water service restored. Once payment has been received, a service order will be issued to have the water service restored.

A WaterFirst Community

Forsyth County is proud to be a designated WaterFirst community since 2010.  Becoming a WaterFirst community demonstrates a local government's commitment to responsible water stewardship for environmental and economic benefits.  Communities that earn the WaterFirst designation are eligible for financial and other benefits from the state of Georgia.

The WaterFirst Program is a voluntary partnership between local governments, state agencies, and other organizations working together to increase the quality of life in communities through the wise management and protection of our valuable water resources.  This proactive approach to water resources requires local governments to make the connection between land use and water quality, and it requires thinking beyond political boundaries to recognize the complex relationships created by shared water resources.  

The intended result of WaterFirst is achieving excellence beyond the current water regulations in nine major categories:

  • Watershed Assessment
  • Stormwater Master Planning
  • Wastewater Treatment and Management
  • Water Supply Planning
  • Water Supply Protection
  • Water Conservation
  • Water Reclamation and Reuse
  • Educational Outreach
  • Regional Water Planning
WaterFirst is a program of the Georgia Environmental Finance Authority (GEFA) and recognizes local governments for achieving excellence in water resource management.

Current Drought Response Level: 


Forsyth County is currently under a Non-Drought Water Use Schedule. The Non-Drought Schedule does not limit outdoor water use to specific days, but landscape watering is still prohibited between 10 AM and 4 PM daily. This is done to limit evaporation during the warmest part of the day.  All citizens are urged to be good stewards of our water resources and practice water conservation.

Click here for information on water conservation and efficiency programs.

Clean Water Campaign

My drop counts!


Contact Information

 Address: 110 East Main Street
Suite 150
Cumming, GA 30040
 Phone: 770-781-2160
 Fax: 770-781-2163
 Email: Contact Us

Our Mission

To provide Forsyth County with the highest quality of water and sewer service through progressive leadership and environmental stewardship.