Forsyth County Response to COVID-19:  Information on County Departmental operations, online services and other resources can be found here: Forsythco.com/COVID-19.

Various Forsyth County Boards and Commissions will be meeting via teleconference, pursuant to O.C.G.A. 50-14-1(g).  Please click here for information on how to view, access and participate in these meetings.

 

Customer Self Service (CSS) Digital Application Submission

Our Department is working through new ways to shift our processes to online, digital plan submission and inspection requests. We are proud to offer the Forsyth County Customer Self Service (CSS) portal for certain plan and permit applications, inspections requests, status tracking, information gathering and fee payment.

Please refer to the details below about CSS and digital application submittals for each of our Divisions.

The How do I Use CSS? Section below includes links that explain how to access and use CSS.

Self Service Portal

An account is not required to view information or track the status of an application. To apply for plans and permits, pay fees or request an inspection, a free user account is required.

Building Permit Division

Customer Self Service may be used for the following permits in the Building Permit Division:

  • Commercial building permit, including commercial plans review
  • Residential building permit
  • Sign permit
  • Trade-only permit

Please note: Plans previously submitted for review using ePlan Solutions will remain in review using that system until they are approved. Planning & Community Development staff will coordinate with the applicant on these plans.

Inspections Division

Inspections may be requested using one of the following tools:

  • Use CSS to request inspections and view inspection results.
  • email inspectionschedules@forsythco.com. Please include your permit number and the type of inspection needed.
  • Call 770-781-2115 to schedule. Please note: The inspections phone line at 770-781-2115 opt. 1 will be accepting calls from 7:30AM-4PM until further notice. Calls received after 4PM will reach the voicemail, which will be addressed the following morning. Emails to inspectionschedules@forsythco.com received after 4PM will be addressed the following morning as well.
Refer to the Inspections Division page for more details about our current inspections processes.

development review Division

All applications should be submitted though the Customer Self Service (CSS) Portal.

Applications for the following plan types may be submitted through CSS:

  • Certificate of Zoning Compliance
  • Film permit
  • Plans:
    • As-Built Plan
    • Clearing and Grading
    • Final Plat
    • Lot Grading Plan
    • Off-Site Water and Sewer Line
    • Minor Plat
    • Road Construction Plan
    • Site Development Plan
  • Sign Design Review
  • Variance
  • Appeal

Please contact PlannerTechnician@forsythco.com for general information or questions about using CSS.

Please note: Plans previously submitted for review using ePlan Solutions will remain in review using that system until they are approved. Planning & Community Development staff will coordinate with the applicant on these plans.

Zoning Division

Please contact Planning and Community Development at 770-886-2780 with questions.

The status and information about the following application types is available on CSS. Applications must be submitted as described above for these application types:

  • Rezoning
  • Conditional use permit
  • Sketch Plat
  • Home occupation permit
  • Zoning condition amendment
  • Alternate design

How do I Use CSS?

We have provided several guides to help you get started using the CSS portal.

If you have issues, please contact the Planning and Community Development Department at 770-781-2115.

Please note: Plans previously submitted for review using ePlan Solutions will remain in review using that system until they are approved. Planning & Community Development staff will coordinate with the applicant on these plans.

Contact Us

 Address: 110 East Main Street
Suite 100
Cumming, GA 30040
 Phone: 770-781-2115
 Email: Contact Us

Our Mission

Our department's mission is to develop partnerships with all members of the community in an effort to provide valuable planning and development services that promote quality development and help create communities that will be enjoyed for generations to come.