About the Common Courtesy Service
Forsyth County has partnered with Common Courtesy to provide a ride-booking service for eligible* Forsyth County residents. Common Courtesy is a 501c3 qualified nonprofit that helps provide secure, cost-effective transportation for eligible seniors and disabled passengers who are ambulatory.
*Please review the Policies section below to learn about the criteria for ridership eligibility.
The Common Courtesy ride-booking program supplements the County's Access Forsyth services. Rides are provided to eligible* Forsyth County residents by background check-approved drivers through Uber or Lyft.
How to sign up
To participate, you will need to meet the eligibility requirements and sign up for an account using one of the following three ways:
1. Click here to fill out the online application.
2. Click here to download the application form and mail it in.
Haga clic aquí para descargar el formulario de aplicación y enviarlo por correo.
3. Visit one of the county's two Senior Services facilities to complete a form in person.
There is a one-time $15 registration fee. Participants must also have a credit card and a working cell phone to register.
Once registered, you will receive an email providing participants with more information, including a Ride Share ID and phone number to call.
To view an informational flyer on the Forsyth County Common Courtesy ride-booking service, please click here.
Schedule & Fees
The Common Courtesy service operates in Forsyth County Monday through Friday, from 7:30 a.m. until 5 p.m. Rides must be scheduled so the passenger arrives at their final destination by 5 p.m.
Once registered, eligible participants will receive a phone number to call to schedule rides. Follow the prompts to leave a message detailing your ride request.
- Riders will receive a confirmation call from a Travel Logistics Coordinator who will provide a ride confirmation code, the driver's name and the last three digits of the vehicle's license plate number.
- A background check-approved driver through Uber or Lyft will arrive within 10 minutes of your scheduled pick-up time.
- For a return trip, a Travel Logistics Coordinator will call/text the rider's cell phone 15 minutes before the scheduled pick-up time to confirm the pick-up time and location.
FEE SCHEDULE:
Per trip fare is $2.00 per person* This will be charged to the passenger's credit card.
Passengers can utilize the Common Courtesy service for up to 24 one-way trips per month. A round trip would count as two one-way trips.
*Depending on the rider's condition, an attendant or companion (who must be at least 18 years old) may be required, and such attendant or companion may also ride at no additional charge.
Policies
Eligibility Criteria
The criteria for ridership includes, but is not limited to:
A. Must be a resident (18 years of age or older) of Forsyth County, Georgia and:
- Is an individual with special needs;
- Is an individual with physical disabiilties;
- Is blind/visually impaired;
- Is hearing impaired;
- Is an older adult; or
- Suffers from memory loss
B. Is able to utilize transportation services without any special accommodation.
C. Depending on the rider's condition, an attendant/companion (who must be at least 18 year of age) may be required and such attendant/companion may also ride at no additional charge.
Riders must sign up for an account through Common Courtesy, Forsyth County's partner for this program. Riders must have a credit card and working cell phone in order to register.