Water Reclamation

John Marshall
Water/Wastewater Plant Manager 
678-455-8462 Phone
770-781-2163 Fax  

The Fowler Water Reclamation Facility, one of six Forsyth County Water and Sewer Department Water Reclamation Facilities, can currently treat up to 5 MGD (Million Gallons/Day) of the county's wastewater.

The Forsyth County Water and Sewer Department's Water Reclamation Facilities remove contaminants from household and commercial wastewater through a series of physical, chemical, and biological treatment processes.  By complying with or exceeding all state and federal regulations governing wastewater treatment, the treated wastewater can then be safely discharged back into the environment.

Where Does Wastewater Go?

Have you ever wondered what happens to wastewater once it leaves your home, school or business?  Some homes use septic systems to process the wastewater on site.  Most homes, schools and businesses send their wastewater through the county's sanitary sewer system, where it is treated and returned to the environment.  The Water Environment Federation has created a flyer with information on how this process works.  Click here to learn more!

Don't Clog Our Sewer Lines...or Yours!

To keep our sanitary sewer system working properly and safely, Forsyth County Water and Sewer Department customers can help prevent sewer system backups or blockages by taking into consideration what they pour down the drain or flush down the toilet.  

The most common items that cause sewer system blockages in Metro Atlanta are Fats, Oils, and Grease (FOG).  Read more about Fats, Oils, and Grease, and learn how you can help prevent sewer line blockages by following a few simple steps for proper disposal.

Toilets Are Not Trashcans!

Other ways that sewer lines can get blocked are through the various items that people flush down the toilet.  Only human waste and toilet paper should be flushed down the toilet!  Wipes (even if they say flushable), Paper Towels, Tissues, Disposable Face Masks or other PPE, and similar items are not designed to break down in a sanitary sewer system or septic tank and should never be flushed down the toilet.  

During the COVID pandemic, many water utilities are experiencing extensive clogging issues in their sewer systems or at their wastewater treatment facilities due to numerous items being flushed down the toilets.  Learn more here:  We Need Your Help - Toilet Paper Only   and   Your Toilet is Not a Trashcan

Septic Tanks

Septic tanks are regulated by the Forsyth County Health Department.  For additional information or questions regarding septic systems, please click on the following links:

Forsyth County Environmental Health - Septic System and Sewage Disposal Information

Georgia Department of Public Health - Onsite Sewage

Clean Water Campaign - Septic Systems

Pollution Prevention Tips for Septic Systems

Grease Trap Compliance

It shall be unlawful for any food service establishment to discharge or cause to be discharged, any processing wastewater which contains oils, grease, solids, or liquids sufficient to cause obstruction or otherwise interfere with the proper operation of the Publicly Owned Treatment Works (POTW).

IT IS THE RESPONSIBILITY OF THE GENERATOR, THE CREATOR OF THE WASTE TO: Ensure the transporter of the waste from his/her facility is licensed by the governing authority. Be sure that the transporter presents a “manifest” at the time of pumping to document it and maintain for review by governing inspectors.

This record will be used to reconcile the copy received after disposal. Visually inspect oil/grease interceptor after pumping to verify all contents have been removed. DO NOT ALLOW SKIMMING!! Be aware that some haulers will dump the previous load in your manhole. If this creates a problem you will be liable for the sewer line repair. Use only approved bacterial cultures for routine maintenance. Emulsifying chemicals WILL NOT BE ALLOWED. Be sure to receive your disposal part of the manifest. It is your record of where, when and how much waste was properly disposed of. YOU ARE REQUIRED TO KEEP THESE RECORDS.

Contact Information

 Address: 110 East Main Street
Suite 150
Cumming, GA 30040
 Phone: 770-781-2160
 Fax: 770-781-2163
 Email: Contact Us

Our Mission

To provide Forsyth County with the highest quality of water and sewer service through progressive leadership and environmental stewardship.