Copyright 2023 by Forsyth County, Georgia

Dial-a-Ride

Dial-A-Ride is now ACCESS FORSYTH! The service has begun the process of its first-ever rebranding effort. Changes to the brand of the public transportation service including vehicles, driver uniforms and phone service are underway. Learn more here.

 

 

INDEPENDENCE - That's what Dial-a-Ride offers in the form of transportation.

Dial-a-Ride provides transportation to all Forsyth County residents. Our system is classified as "on call". This means that residents make appointments for rides, there is no set route. We provide transportation for medical appointments, shopping, employment, education, personal errands, etc. The system benefits the local community by promoting local businesses and services.

Dial-a-Ride is operated by the County and is funded by the Board of Commissioners, the Georgia Department of Transportation, and passenger fees collected.

FOR MORE INFORMATION, CALL 770-781-2195 OUR PASSENGERS ARE #1 WITH US!

Schedule & Fees

Forsyth County Dial-A-Ride operates eight vans. All are equipped with lifts for wheelchair service.

Appointments are accepted up to 30 days in advance, on a first come, first served basis.

In order to use Dial-A-Ride, you must be a resident of Forsyth County and be at least 18 years of age or accompanied by an adult.

Dial-A-Ride operates Monday through Friday.

Vans operate 8:30 a.m. to 3 p.m. Monday through Friday.

Scheduling hours are 8 a.m. to 3:30 p.m. Monday through Friday.

FEE SCHEDULE:

Per Trip Fare - $2.00 per person

Additional Stops - $2.00 per person (if time permits)

Exact change is required.

**Appropriate fees will be charged for no-shows and non-canceled rides.

For more information, call 770-781-2195.

Policies

We offer curb-to-curb service. Drivers will assist individuals in safely boarding and alighting from the vehicles. Individuals who need special assistance are welcome to have a personal care attendant ride with them at no charge.

Children under the age of 18 must be accompanied by an adult. Children under the age of 3 must be in a child restraint seat. It is the responsibility of the child's guardian to supply the safety seat. All riders must remain seated at all times and use the seat belts provided.

No smoking, use of other tobacco products, eating or drinking while on board. Passengers exhibiting abusive or dangerous behavior will not be allowed to ride.

Appropriate fees will be charged for no-shows and non-canceled rides. We request a 24 hour cancellation notice.

For more information, call 770.781.2195.

Forsyth Transit Title VI

Forsyth County Dial-A-Ride operates eight vans. All are equipped with lifts for wheelchair service.

Appointments are accepted up to 30 days in advance, on a first come, first served basis.

In order to use Dial-A-Ride, you must be a resident of Forsyth County and be at least 18 years of age or accompanied by an adult.

Dial-A-Ride operates Monday through Friday.

Vans operate 8:30 a.m. to 3 p.m. Monday through Friday.

Scheduling hours are 8 a.m. to 3:30 p.m. Monday through Friday.

FEE SCHEDULE:

Per Trip Fare - $2.00 per person

Additional Stops - $2.00 per person (if time permits)

Exact change is required.

**Appropriate fees will be charged for no-shows and non-canceled rides.

For more information, call 770-781-2195.

ADA

Forsyth County Dial-A-Ride will provide mobility device accommodation provided the device does not exceed the lift capabilities in length and width and the weight of the chair, when occupied, does not exceed the manufacturers specified weight limit.

The Van Operator will assist individuals in safely boarding & exiting from the vehicles. The van operator will also assist with proper securement of patrons with mobility devices. Individuals with mobility impairments who need special assistance in navigating to and from the vehicle should have a Personal Care Attendant (PCA) ride with them. The PCA may ride for free.

Persons using respirators or portable oxygen are permitted on vehicles.

Service animals accompanying individuals with disabilities are permitted.

Reasonable Accommodation (modification of policies and practices) Forsyth County Dial-A-Ride will make reasonable modifications to policies, practices, or procedures when the modifications are necessary to avoid discrimination on the basis of disability or to provide program accessibility to its services, subject to the limitations of Federal Regulations ยง 37 .169(c)(1 )-(3). Individuals requesting modifications to Forsyth County Dial-A-Ride service shall contact the Americans with Disabilities Act (ADA) Facility Representative and describe what they need in order to use the service. Individuals requesting modifications are not required to use the term "reasonable modification" when making a request.

Tom Kimbrell, Manager Forsyth County Public Transportation Telephone: 770-781-2195 e-mail tgkimbrell@forsythco.com

Brochures

Brochure (Chinese)
Brochure (Hindi)
Brochure (Korean)
Brochure (English)
Brochure (Spanish)

Complaint Forms

Korean
Chinese
Spanish
Hindi
English