to 911 is the ability to send a text message to 911 from a cell phone or
Can I text to 911?
customers can text to 911. but you must have a device with a data or text plan
to send text messages. Remember, you can make a voice call to 911
using a wireless phone that does not have a service plan, but you cannot send a
text message to 911 without a service contract that includes texting.
What if I am outside of
text to 911 is not available in your area, or is temporarily unavailable, you
should receive a message indicating that text to 911 is not available and to
contact 911 by other means.
When should I text 911?
is recommended to text 911 when it is not safe to place a voice 911 call, for
an individual who is deaf or hard-of-hearing or for someone who is in a
situation where they cannot talk, or during a medical emergency that renders
the person incapable of speech.
What are the challenges with text to 911 service?
same texting issues that occur today may occur with text to 911. As with all text messages, messages to 911 may
take longer to receive, may get out of order, or may not be received at all. 911
call takers will not be able to hear any background noise that could help with assisting
during the emergency.
calls are real-time communication and text to 911 is not.
calls will still be the fastest and best way to reach 911.
should I text to 911?
your exact location and what emergency help is needed, text in simple words -
no abbreviations or slang, and keep text messages short.
How do I text to 911?
the numbers "911" in the "To" or "Recipient"
first text to 911 should be short, include the address, and ask for police,
fire or ambulance.
the “Send” button.
questions and follow instructions from the 911 call taker.
will I know if 911 received my text?
911 call center should respond to the text. If a text to 911 message does NOT
go through, you should receive a bounce back message from the wireless carrier
stating that text to 911 is not available. If you get a bounce-back text, you
must place a voice or relay call to 911.
Is there a charge
when you text to 911?
to 911 costs the same as the text charges you pay on all messages.
Can I send pictures
or videos to 911?
at this time.
Can I send a text to
another person the same time as 911?
Do not send your emergency text to anyone other than 911.
In what language is
text to 911 communication available?
messages should be sent in English only. The Forsyth County 911 Center has
language interpretation for voice calls to 911.
Can I text to 911 if
I don't have a data plan on my phone?
have to have either a data or text plan to text to 911.