Copyright 2023 by Forsyth County, Georgia

911 Center

About Us

The Forsyth County 911 Center dispatches to and serves the Sheriff’s Office, City Police Department, Fire Department and the county’s contracted provider of emergency medical transport services. The 911 Center maintains and operates the Forsyth County 911 Emergency Communications system in such fashion that all calls, whether emergency or non-emergency in nature, are answered in an efficient and effective manner that assures to the greatest degree possible the safety of responders and the general public; provides such service in a courteous and professional manner; and works at all times to preserve and protect the lives and property of all persons in Forsyth County.

Quality Assurance Survey

 911 Monthly Statistical Data


  • April - 27,186
  • May - 27,472


  • April - 26,782
  • May - 30,918

 Complaints / Commendations

 It is our goal to investigate all complaints regarding our performance while ensuring confidentiality for both the complainant and the subject of the complaint. 

We also strive to recognize our employees for any commendation that we receive.

 As a means of maintaining both Forsyth County 911 Center's performance and community relations, the Forsyth County 911 Center:

  • Encourages citizens to recommend improvements in our service delivery.
  • Encourages complaints, commendations and/or questions about the 911 Center's performance and its employees.


 If you feel that an employee has acted improperly OR gone above and beyond, you may register your complaint or commendation in one of the following ways: (Complaints or commendations should describe the event or incident, a date and time of occurrence, if possible, and if known the name or ID number of the communications officer(s) involved.

  • At any time, you may contact the Forsyth County 911 Center at 770-781-3087. Request to speak with the 911 Center Supervisor and he/she will take the appropriate action.
  • You may contact the Forsyth County 911 Center Deputy Director at 678-513-5948 or by email at
  • You may also put your complaint or commendation in writing and forward it to:

Forsyth County 911 Center

3520 Settingdown Rd.

Cumming, GA 30028

Attn: Rebecca Camantigue

 Office Hours:

 Monday - Friday 8:30 AM to 5:00 PM or by pre-arranged appointment.

Accreditation Public Comment Portal

The purpose of this public portal is to receive comments regarding an agency's compliance with CALEA standards, engagement in the service community, delivery of public safety services, and overall candidacy for accredited status. These comments can be in the form of commendations or concerns. The overall intent of the accreditation process is to provide the participating agency with information to support continuous improvement, as well as foster the pursuit of professional excellence.

IMPORTANT: CALEA is not an investigatory body and subsequently the public portal should not be used to submit information for such purposes.  Additionally, there will be no response other than acknowledgement to submissions; however, the information will be considered in context to its relevancy to compliance with standards and the tenets of CALEA® Accreditation.  


tom cisco







Tom Cisco

Phone: (770) 205-5674
Fax: (770) 887-4910



Forsyth County 911 Center

3520 Settingdown Road
Cumming, GA 30028