New software to streamline online application and permit processes
has launched a new process for customers to submit applications online for
building permits, business and alcohol licenses, inspections and land
development plans. The
EnerGov Customer Self Service software will replace Govern, eStatus and ePlan
Solutions software on the County’s website, Forsythco.com.
“EnerGov provides the opportunity to
increase automation and improve communication with our customers,” said Forsyth
County Manager Eric Johnson. “Notably for our development community, EnerGov
eliminates the electronic submittal fees for those submittals that previously
required one, such as commercial building plans, land disturbance permits and
After making a
submission online, applicants will be able to view the status of their
application or permit online and track its progression and completed actions.
Applicants will also be able to view next steps such as revisions or when
meetings/hearings on the application will take place.
In addition to submitting applications,
the software will allow residents to search for and find information about land
development, building permits and business and alcohol licenses in the County.
EnerGov will enable County staff to send
automated emails to businesses owners regarding their license renewals and will
allow the owner to renew online. Staff in the office and in the field will have
access to the new software allowing a more streamlined process to move
applications and permits forward through the approval process quicker.