COVID-19 Frequently Asked Questions

photo of COVID

Below are frequently asked questions regarding COVID-19 and the County's response to the pandemic. If you have additional questions or concerns regarding the COVID-19 pandemic, please send an email to info@forsythco.com and a County representative will respond as soon as possible. 

For frequently asked questions regarding the statewide Shelter in Place order issued April 2, click here. To read the full text of the order, click here. 

What is COVID-19?

For the most up-to-date information on the basics of the virus, how to protect yourself and answers to other frequently asked public health questions, we recommend visiting the CDC’s website. 

What do I do if I need to get tested for COVID-19?

If you believe you have been exposed to the novel coronavirus and begin to show symptoms, please contact your primary care doctor or an urgent care clinic to determine your eligibility to be tested. The Georgia Department of Public Health asks that patients not show up unannounced at an emergency room or health care facility. For additional information, please contact the State of Georgia through their COVID-19 hotline:  844-442-2681. 

Who should be tested?

In an effort to help meet Governor Kemp’s call for increased testing for COVID-19, District 2 Public Health has outlined a plan to expand the district’s testing guidelines. The increased testing is made possible by additional testing supplies, increased laboratory capacity and expanded testing criteria.

The following groups are encouraged to contact their local Department of Health for a specimen collection and testing:

  • Hospitalized patients 
  • The following people with symptoms
      • Healthcare workers, first responders and other critical infrastructure workers
      • Persons residing in long-term care facilities or other group residential settings
      • Persons 65 years of age and older
      • Patients with underlying medical conditions
      • Household members or care givers of any of the groups above 
      • Persons with close contact with a known COVID-19 case
  • The following people without symptoms will also be tested as capacity allows: 
      • Healthcare workers, first responders, and other critical infrastructure workers that have been exposed to COVID-19
      • Residents of a long-term care facility or other group residential setting experiencing an outbreak of COVID-19 

If residents meet any of these conditions, they are encouraged to:

•             Call the Forsyth County Health Department (770-781-6900) and ask to speak to a nurse about COVID-19 testing.

•             A healthcare professional will review the individual’s situation and submit their information for verification.

•             Public health will arrange an appointment at a nearby location for testing if deemed necessary

For more information on the County’s response to the COVID-19 outbreak, click here. 

Where can I find information on face masks?

The CDC has a page dedicated to when one should wear a cloth face mask and how to make one at home using different types of fabrics. Learn more here

Where can I learn the latest information on the Shelter in Place order and Public Health State of Emergency?

A PDF with this information is available here on the Georgia Emergency Management and Homeland Security Agency's page underneath "Executive Order and Phased Reopening Graphics."

What is critical infrastructure?

Critical Infrastructure: For Critical Infrastructure entities, if your business or organization will continue in-person operations, the state encourages implementation of sixteen (16) requirements. The definition of Critical Infrastructure and the sixteen (16) recommendations are listed here

Non-Critical Infrastructure: 

If your entity is not Critical Infrastructure, you shall follow the Social Distancing Rule, only engage in Minimum Basic Operations, and meet twenty (20) requirements. The Social Distancing Rule, Minimum Basic Operations, and the twenty (20) requirements are listed here.

Where can I find information on Governor Kemp's Statewide Executive Order and what it means for various businesses?

For more information concerning businesses during COVID-19, please click here

Can I move into a new home?

Yes, moving is allowed during the Public Health State of Emergency.

I have a question about foreclosures

Please send an email to info@forsythco.com and your question will be sent to someone with Forsyth County Courts who can assist you. 

I have a question about a court case/ court procedures

The Forsyth County Courts page has all up-to-date information about their response to COVID-19.

I have a question about my driver’s license

All information regarding driver's licenses is managed by the Georgia Department of Driver Services.  You can contact them here.

My vehicle is due for emissions/ registration soon, what should I do?

Information regarding vehicle emissions and registrations is available here.

I have a question about a County office’s operations

Information on Forsyth County departmental operations is available here.

Why has Forsyth County closed park amenities and facilities?

Forsyth County is dedicated to ensuring the health and safety of its residents. At this time, the County feels closing park amenities will help to slow the spread of COVID-19.

Can I open my neighborhood pool?

Update 5/14: As of today, pools may reopen. However, all pools must follow the guidelines and measures in place for non-critical infrastructure outlined in the May 12 executive order from the governor.

Additionally, the Georgia Department of Public Health and CDC have provided guidance for pools, including homeowners’ association pools. The information from the state is here, and the information from the CDC is available here.

What is the Sheriff’s Office doing to protect inmates in the jail?

In an effort to keep our FCSO Jail Staff, our inmates and the public safe, we have implemented the following procedures to keep the Detention Center virus-free:

- All Inmate programs and visitation has been stopped. Inmates are allowed access to e-postcards and phones to communicate with their families (currently they are allowed two free emails a week and a free phone call). We have also ordered board games and are giving extra free time. 

- Limiting Sheriff’s Office personnel from coming into the building

- All individuals being brought to Intake are screened prior to entering and our Medical Staff may refuse if there is cause.

- We now have only one entrance, and all employees, contractors, Bondsman, and other essential visitors have to be medically screened.

- All inmates in custody at this time have had their temperature taken and we found no fevers.

- Our full-time medical staff is closely monitoring the health of all inmates.

- We have a separate housing area for new inmates that will be monitored for 14 days before being moved to General Population.

- We are limiting all movement through the facility. 

- We have added more cleaning crews to cover 24-hour sanitation. 

Have a question regarding COVID-19 and Forsyth County's State of Emergency? Send an email to INFO@FORSYTHCO.COM and a County representative will respond as soon as possible. 



 Forsyth County Response to COVID-19

Information on County Departmental operations, online services and closures can be found here: Forsythco.com/COVID-19This page also contains links to state and national resources and information regarding the pandemic.


The May 26, 9 a.m. Forsyth County Finance Committee meeting will be held via teleconference, pursuant to O.C.G.A. 50-14-1(g).  The meeting will be live streamed on the County’s YouTube channel: tvforsyth.com.