Dear Valued Customer:
We need your help! The Department of Water and Sewer is very much interested
in providing you with the highest level of customer service we can possibly
deliver. Achieving this goal is no small task, but with your help we feel
we can dramatically improve upon the way we deliver to you the many services
we offer. We have prepared some questions that we would like you to answer
and there is space for suggestions you may have that will help us better
serve you. We feel that this will not only help improve our customer service
now, it will create for us a benchmark to improve upon from year to year.
You are very important to us so providing you with the level of customer
service you deserve is first in our minds. Please, take the time to fill
out this survey. Thank you!
|Please circle the number
that most closely represents your experience:
1=Strongly agree; 2=Agree; 3=Neither Agree or Disagree; 4=Disagree;
5=Strongly disagree; N/A=Not applicable
Thank you for helping us – help you!