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DEPARTMENT

  Parks and Recreation

SUBDEPARTMENTS
  Administrative Division
  Athletic Division
  Maintenance Division
  Outdoor Division
  Park Rangers
  Parks and Rec Board
  Recreation Division

DEPARTMENT PAGES
Big Creek Greenway
  • 1 - Registration Information
  • 2 - Request a Refund
  • 3 - Summer Day Camp
  • 4 - Safety Town Volunteer Application
  • Green Space Master Planning
  • Parks, Recreation and Green Space Bond


  •  

    Dear Valued Customer:

    We need your help! The Parks & Recreation Department is very interested in providing you with the highest level of customer service possible. Achieving this goal is no small task, but with your help, we feel we can improve the way we deliver our services to you. We have prepared some questions for you to answer. There is also space for any suggestions/comments you may have. We believe that not only will this help improve our customer service now, it will also create for us a benchmark to improve upon from year to year.

    You are very important to us so providing you with the level of customer service you deserve is first in our minds. Please take the time to fill out this survey. We hope you will see improvements, where needed, immediately!

    Which of the following programs have you used in the past 12 months?
    (Check all that apply)
    Athletics
     
    Recreation
     
    Youth Baseball/Softball   Day Camps Dance
    Adult Softball   Specialty Camps Fitness & Wellness Classes
    Adult Flag Football   Tennis Martial Arts
    Youth Football & Cheerleading   Gymnastics Other
    Youth Soccer   Arts & Crafts  
    Adult Basketball   Facility Rentals  
    Sports Camps   Recreation Center  
        Walking Trails  

    Please circle the number that most closely represents your experience:
    1=Strongly agree; 2=Agree; 3=Neither Agree or Disagree; 4=Disagree; 5=Strongly disagree; N/A=Not applicable

    The forms used by the Parks and Recreation Department are easy to use.

    When I visit the Parks and Recreation Department, the staff is courteous and friendly.

    The facilities I use are well maintained.

    The staff at the front counter answers my questions accurately.

    When I begin a process, the staff helps me understand the next step within the process.

    I have used the Rain Out Line.

    The Rain Out Line is useful.

    The staff is knowledgeable.

    The staff is well trained.

    On your last phone call to the office, how long did you wait on hold (in minutes)?

    I think participating in Parks and Recreation activities improves my overall well-being.

    Are there programs/activities that you feel need to be offered by this department? If so, please list.

    Comments/Suggestions:

    Thank you for helping us – help you!

     
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    P.O. Box 2417
    Cumming, GA
    FORSYTH COUNTY GOVERNMENTPhone: 770-781-2215
    Fax: 770-781-2221