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Dear Valued Customer:
We need your help! The Department of Engineering is very much interested
in providing you with the highest level of customer service we can possibly
deliver. Achieving this goal is no small task, but with your help we feel
we can dramatically improve upon the way we deliver to you the many services
that we offer. We have prepared some questions we would like you to answer
and there is space for any suggestions you may have that will help us
better serve you. We feel that not only will this help improve our customer
service now, it will create for us a benchmark to improve upon from year
to year.
You are very important to us so providing you with the level of customer
service you deserve is first in our minds. Please, take the time to fill
out this survey. We want for you to see improvement immediately!
Please circle the number
that most closely represents your experience:
1=Strongly agree; 2=Agree; 3=Neither Agree or Disagree; 4=Disagree;
5=Strongly disagree; N/A=Not applicable |
Thank you for helping us – help you!
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