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DEPARTMENT PAGES
  • 2013 RESURFACING
  • BIG CREEK GREENWAY MULTI-USE TRAIL - PHASES 4 & 5
  • BIKE/PEDESTRIAN WALKWAYS 2025 PLAN
  • BONDS / LETTERS OF CREDITS
  • CHECKLIST FORMS and CONSTRUCTION MANUAL
  • COMPREHENSIVE TRANSPORTATION PLAN NEEDS ASSESSMENT REPORT
  • ENVIRONMENTAL LINKS
  • FINAL PLAT SUBMITTAL INFORMATION/PROCEDURES
  • KELLY MILL ROAD WIDENING AND RECONSTRUCTION
  • McFARLAND ROAD / SHILOH ROAD SIDEWALK
  • OLD ATLANTA ROAD WIDENING AND RECONSTRUCTION
  • ORDINANCES - RULES - REGULATIONS
  • PILGRIM MILL ROAD WIDENING
  • SHARON ROAD WIDENING AND RECONSTRUCTION
  • SUBDIVISION AND ROAD NAME PROCEDURES
  • SURVEY; 2003 CUSTOMER SERVICE
  • TRANSPORTATION PLANS/PROJECTS
  • UNION HILL ROAD & MULLINAX ROAD WIDENING AND RECONSTRUCTION


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    Dear Valued Customer:

    We need your help! The Department of Engineering is very much interested in providing you with the highest level of customer service we can possibly deliver. Achieving this goal is no small task, but with your help we feel we can dramatically improve upon the way we deliver to you the many services that we offer. We have prepared some questions we would like you to answer and there is space for any suggestions you may have that will help us better serve you. We feel that not only will this help improve our customer service now, it will create for us a benchmark to improve upon from year to year.

    You are very important to us so providing you with the level of customer service you deserve is first in our minds. Please, take the time to fill out this survey. We want for you to see improvement immediately!

    Please circle the number that most closely represents your experience:
    1=Strongly agree; 2=Agree; 3=Neither Agree or Disagree; 4=Disagree; 5=Strongly disagree; N/A=Not applicable

    Forsyth County meets or exceeds the service I receive from other jurisdictions.

    When I visit/call the Engineering Department, I feel like they try to help accomplish my goals.

    When I visit the Engineering Department, the staff is courteous and friendly.

    I believe the Engineering Department is customer service focused.

    I believe the staff is knowledgable.

    I believe the staff is well trained.

    The Policies and Processes were easy to follow and/or clearly explained.

    The Engineering Department website is informative.

    The Engineering Department website is user friendly.

    When I need an inspection, the inspection is scheduled within a reasonable time frame.

    During your last phone call to the office, how long did you wait on hold (in minutes)?

    Overall the Engineering Department is one of the best County Departments to work with.

    I believe Forsyth County is a good place to do business/live.

    Please provide suggestions or comments for ways we can better serve your needs and/or improve our service to the public:

    We strive to give our customers exceptional service every day, in all departments. If you have received service that was beyond your normal expectation, we would love to hear about it!

    Thank you for helping us – help you!

     
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    110 East Main Street, Suite 120
    Cumming, GA
    FORSYTH COUNTY GOVERNMENTPhone: 770.781.2165
    Fax: 770.781.2104