New Service

Application for service for an existing service address can be processed in person or by contacting our office at (770) 781-2160.  To establish service we will need to obtain a Security Deposit and obtain and review certain identifying information as outlined in County Ordinance 112.  The identifying information can be brought in, faxed to (770) 781-3044, or emailed to NWSR@forsythco.com.  Please allow the department at least three business days' notice to establish the new account.

To establish service at a location where there is not an existing connection a new meter must be purchased.  The purchase of a water meter must be made in person at the Forsyth County Department of Water and Sewer located in the County Administration Building at 110 East Main Street, Suite 150.  Tap fees, service charges, and security deposits are due at time of application.  

Red Flag Rules for Identity Theft Prevention Program

The Forsyth County Board of Commissioners, to ensure compliance with and support of the Federal Trade Commission Regulation 16 CFR, adopted County Ordinance 112 on April 16, 2009.  The "Red Flag" rules are an amendment to the Fair and Accurate Credit Transaction Act (FACTA) of 2003.  "Red Flag" references are cues to a pattern, practice, or specific activity that indicate the possible existence of identity theft.  A complete copy of County Ordinance 112 can be viewed by clicking on the link below.

Forsyth County's responsibility is to detect, prevent, and mitigate identity theft by identifying and detecting identity red flags and by responding to such red flags in a manner that will prevent identity theft. The processes of opening a new account, making changes to an existing account, and making payments on such accounts have been identified as potential processes in which identity theft could occur.  We ask for your patience as our staff members obtain, review, and verify certain identifying information in order to detect, prevent, and mitigate identity theft.

Identifying information you may be asked to provide can include name, residential or commercial address, principle place of business for an entity, date of birth, driver's license number, and other valid government issued identification, proof of residency, marriage license, divorce decree, and / or death certificate.  

[ Download ] County Ordinance 112, Identity Theft Prevention Program

Contact Information

 Address: 110 East Main Street
Suite 150
Cumming, GA 30040
 Phone: 770-781-2160
 Fax: 770-781-2163
 Email: Contact Us

Our Mission

To provide Forsyth County with the highest quality of water and sewer service through progressive leadership and environmental stewardship.