Ronnie Grizzle
Administrative Supervisor - Customer Service

(770) 781-2160
(678) 455-8477 Direct Line
(770) 781-3044 Fax

Department Hours: 8:30 a.m. - 5:00 p.m. Monday - Friday

Customer Service Contact: (770) 781-2160

Forsyth County Customer Service division provides accurate water and sewer billing, meter services, and collections in a courteous, professional, and prompt manner.

Please be advised:

If your water service has been disconnected for non-payment, paying online will not automatically  restore service. You MUST contact the business office during normal business hours  8:30 am - 5:00 pm Monday - Friday at (770) 781-2160 or visit our office, to have your water service restored. Once payment is verified a reconnect service order will be issued to unlock your meter.

After Hours Emergency Contact


Water & Sewer Rates


Pay My Bill

Contact Information

 Address: 110 East Main Street
Suite 150
Cumming, GA 30040
 Phone: 770-781-2160
 Fax: 770-781-2163
 Email: Contact Us

Our Mission

To provide Forsyth County with the highest quality of water and sewer service through progressive leadership and environmental stewardship.