Department of Water & Sewer

Department Hours: 8:30 a.m. - 5:00 p.m. Monday - Friday

Level 2 Drought Response Declaration

On November 17, 2016, Georgia Environmental Protection Division declared a Level 2 Drought Response Declaration. 

Forsyth County is among the 52 counties in the state in which the Georgia Environmental Protection Division has raised the state’s drought response to Level 2. The declaration came in light of the lack of rain and increased dryness. Outdoor landscape watering is only allowed two days a week determined by even and odd-numbered addresses. Even-numbered addresses (ending in 0, 2, 4, 6 or 8) and properties without addresses may irrigate on Wednesday and Saturday with the exception of the mid-day hours between 10 a.m. and 4 p.m. Odd-numbered addresses (ending in 1, 3, 5, 7 or 9) may irrigate on Thursday and Sunday with the exception of the mid-day hours between 10 a.m. and 4 p.m.

Prohibited Outdoor Water Uses:

  • Washing hard surfaces such as streets and sidewalks
  • Water for ornamental purposes, such as fountains
  • The use of fire hydrants, except for firefighting and public safety
  • Non-commercial washing of vehicles
  • Non-commercial pressure washing
  • Fundraising car washes

Click on Water Restrictions for a complete list of what is allowed during Drought Level 2 Response.

Forsyth County encourages citizens to practice water conservation.  Click here for information on conservation and efficiency programs.

The Department of Water and Sewer provides Forsyth County with the highest quality of water and sewer service through progressive leadership and environmental stewardship.


Forsyth County Department of Water and Sewer Online Account Access Information:

The Forsyth County Department of Water and Sewer is pleased to announce the availability of our online account access site. Here customers can sign up for web access to their water and sewer account.  Click on the "View or Pay Your Bill Online" link below to access your account.

E-Billing option is available!
After you sign up for access to our site please consider choosing paperless billing.
 

Please be advised:

If your water service has been disconnected for non-payment, paying online will not automatically restore service. You MUST contact the business office at (770) 781-2160 or visit our office, during normal business hours 8:30 am - 5:00 pm Monday - Friday, to have your water service restored. Once payment has been received, a service order will be issued to have the water service restored.

Source Water Protection / Pollution Control Strategies
Clean Water Campaign
Clean Water Campaign
My drop counts!
Toilet Rebate Program

Contact Information

 Address: 110 East Main Street
Suite 150
Cumming, GA 30040
 Phone: 770-781-2160
 Fax: 770-781-2163
 Email: Contact Us

Our Mission

To provide Forsyth County with the highest quality of water and sewer service through progressive leadership and environmental stewardship.